askus@lemonade-it.com
31583831Overall Review Rating
4.9
Verified Client Reviews
3
Source
Lestow
Last Updated
Mar 15, 2024
Status | Active |
Source | Lestow |
Id(GST, CIN) | |
Last Updated | 15 Mar,2024 |
Ran into some seriously sticky tech issue on our website today. However, Lemonade-IT was generous with a very last minute call and attended to our predicament. Within a few quick hours this afternoon, they solved our problem in a professional and very efficient manner. And yet, so friendly and patient while we were like cats on a hot tin roof. Words aren't enough to say how grateful we are for Lemonade-IT in getting our site back in order. Thanks guys, really appreciate it.
Good job well done by the team @Lemonade. I received the recommendation from a Singapore based friend and have not been disappointed. Despite normally wishing some f2f time, due to COVID, everything was managed well remotely. I'm someone that needs to be prompted for responses and Randy managed me well on that front ;) We came back with some requests to the imagery used on the website mid-way through the build and the team were kind enough to accommodate. Finished product something we're all proud of - thanks!
I like that Lemonade has a very clear and structured process from the start to the end, right from the moment when we requested for a quotation. Their service levels continue to be consistent throughout our engagement. The team led by Teck Seng was professional and had different team members who handle the different key aspects of the projects such as project management, communication, design and web development. What stood out is that they would listen sincerely to our needs and earnestly make professional suggestions on how to solve the problem and take out feedback along the way. I’m very pleased with how CaptionCube’s website has turned out and with the entire experience. Many thanks to the lovely team made up by Teck Seng, Randy, Huifen and Patrick. Keep up the great work and I look forward to continuing the wonderful working relationship.