Founded on solid security principles Bates Security was founded in 1969 by Sonny Bates, a former police officer. He designed our company to protect homes and businesses using the principles of solid security and customer service.  We have customer service that cares Who wants to talk to a recording on the phone, when you need customer service now? No one! When you call us, you'll always get live customer service at our customer service center.  We use only the best security equipment As a police officer, Sonny saw how cheap security equipment was about as useful as having no equipment at all. That's why, to keep you safe, we only install weatherproof, foolproof, and tamperproof security equipment by the best security brands out there.