Trazili od mene da uplatim novac za putovanje, uz to i posebno osiguranje u slucaju otkazivanja, i to da uplatim drugi dan nakon sto sam trazila rezervaciju ,iako to na web ponudi nije bilo tako napisano. Nekoliko dana pred putovanje imala povredu koja mi nije omogucavala kretanje, prebacili su svoj dio odgovornosti i brige za putnika na jos gore osiguranje, koje mi je odbilo isplatiti novac iako sam dostavila svu lijecnicku dokumentaciju. Iz ove agencije su me ubjedjivali da ce mi novac biti isplacen , da se osiguranje tako "nateze" sa klijentima i onda popuste. Vruc krompir prebacili na osiguranje za koje nemogu ni nulu da dam kao ocjenu , uglavnom netko se okoristio mojim novcem a ja se pitam da li je uopce doslo do realizacije tog istog putovanja, jer agencija nikad neobjavljuje slike putnika sa putovanja, bar ih ja nisam vidjela.

The organization of the flight to Amsterdam from Zagreb was excellent. I also used the offered option of a return flight Split-Zagreb for 60 euros. Three nights in the new Intercity 4* hotel and breakfast with a large selection of dishes. The tour manager Mr. Pavle Ljubić does his job excellently and was always available for useful information, help and companionship. The organized half-day excursion around Amsterdam was impressive and I recommend it. In agreement with the passengers, the guide organized on the spot an evening boat ride through the canals of Amsterdam and a visit to a jewelry store. I recommend traveling with the mentioned agency.

Unfortunately, an extremely unprofessional approach. Cancellation of the trip three days before the trip due to an insufficient number of passengers, although it is written on the website: "We reserve the right to cancel the trip in the event that a sufficient number of passengers required for the implementation of the program are not registered - no later than 20 days before the start of the trip." Three days before the expected date is insufficient to find an alternative, not to mention wasted annual leave and similar inconveniences, without any regard for passengers. I would never book through the same agency again, given the terms of the contract and the disregard for other people's time. The same information should have been sent to passengers much earlier!