I am not sure how to spell her name but Marlene and Ruben were fantastic, we were uncertain about how we would get to our booking with fury catamaran cruise but she walked us and anyone who needed help to their bookings!! She has such a heart and Ruben is a LEGEND! I have never seen a person drive a bus that well rofl he made a turn that I just couldn't believe he made and I promise I thought my head would hit the window and it never did! We were right on time with our events even though it seemed as though we left late. Most of what held up our time were passengers who were a little confused about if that was their bus or not, other than that they were swift to pick everyone up and we were on our way. Nothing was rushy they gave us a breakfast break and all! Marlene is super knowledgeable on the tour, the culture behind the tour, the florida keys, and soo much more, in the end I admire her consideration and patience for such stress! She just took her time with every single person and their need and I would highly recommend gray line miami any time. I took the catamaran snorkeling tour ! I booked it through booking . Com and it wasn't false advertisement! They were gentle with us newbies and funny as well! Surprised us with open bar and I didn't even know this was an amenity !! Yaay me! Lol score! 5 stars!

I definitely want to leave a review, because I had an amazing tour guide who helped me figure out the perfect getaway for my husband and I. My husband and I had such hard time figuring out what we wanted to do and she helped walk us through it step by step. She listened with care to our needs and desires of entertainment and help us make it a memorable trip for the both of us. Her charisma must be legendary with her clients. She has such a heart and I’ve never seen or spoken to a person that driven.

     a month ago I definitely want to leave a review, because I had an amazing tour guide who helped me figure out the perfect getaway for my husband and I. My husband and I had such hard time figuring out what we wanted to do and she helped walk us through it step by step. She listened with care to our needs and desires of entertainment and help us make it a memorable trip for the both of us. Her charisma must be legendary with her clients. She has such a heart and I’ve never seen or spoken to a person that driven. She was very clear and specific and well spoken. She definitely guided us through all possible amenities that were to our fulfillment and made sure to point out arrival times and departures so we won’t be late to any events. It’s our first time using a tour guide called Gray Line Miami and I’m so glad I made the right choice in contacting them four our getaway. Hopefully you’re lucky enough to get her to help you with your vacation. You won’t regret contacting Gray Line Miami.