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+40264404211Overall Review Rating
4.9
Verified Client Reviews
3
Source
Lestow
Last Updated
May 16, 2024
Status | Active |
Source | Lestow |
Id(GST, CIN) | |
Last Updated | 16 May,2024 |
Absolutely horrible service. The staff are rude with clients and incompetent. After spending 30 minutes in the store to buy a Samsung S23 Ultra, when I then try to buy it they tell me they don't have it - after first telling me they did in the start. Rude and arrogant throughout. Go to any other store you can. Thinking of switching to Vodafone because of how bad they were.
Worst internet provider in Romania. Instead of investing in those silly, pointless commercials they'd better invest in their infrastructure and call center services. The former is old and affects the internet speed and the latter, well just terrible. Their call center employees are probably the worst behaved agents I've spoken with in my entire life. Rude, clueless and at times they even raise their tone of voice. Absolutely terrible, would never recommend this service to anyone unless I hated their guts.
Update: they raised the prices 2 times in 6 months, and changed my packages unilaterally. MaxPack and HBO Go are also gone. Internet speed is a joke (theoretically 1000 Mbit/s, practically 1). Technical service is not helpful and arrogant. I’m definitely cancelling my contract.