As a retail travel agent, I was working with a University professor who wanted to do a 10-day study course in Ghana. He had very specific requirements. Each day he needed a room where he could lecture and have a classroom discussion, which were part of the course. He wanted to make sure that the itinerary addressed specific elements of the course, and that the guide provided would have an academic background to discuss those elements. He also wanted guest lecturers from some professors located in Ghana. Palace Travel set all this up for me, and the professor was extremely satisfied. They made all the local arrangements in Ghana, and provided me with the background information. That way, I could concentrate on advising the professor and his students, collecting deposits/final payment, insurance, and so forth. Palace Travel prepared an emergency contact list so that the students could leave that information with their families at home. Their ground operator in Ghana was available to handle any changes that were needed, on the spot. I would have no hesitation in recommending Palace Travel for being your partner in travel to Africa.

I just wanted to take the time to say thank you to the staff of Palace Travel. From the beginning until my clients got back from Ghana you all made sure that I and my clients had the most up to date information as well understanding of the destination that my clients were traveling to. The experience with Palace Travel has been great. I look forward to booking my next trip to Africa with you.

Palace Travel provided an itinerary that was accurate and complete. When we arrived in Ghana, our tour guide met us at the airport on time and was with us during every waking hour thereafter. He was friendly, knowledgeable and, most of all, patient. In addition to our tour guide, the driver, was also great. He did his job expertly. Most importantly, we were able to visit and see all that the tour documents advertised and then some. Clearly, in an age and time when the consumer often falls victim to scams and anemic service, our experience with Palace Travel was much better than we could have ever imagined.