Owner Matt Knowles is a Member of: The Travel Institute (promotes a standard of industry knowledge and excellence through education & certification programs) CERTIFIED as
Owner Matt Knowles is a Member of: The Travel Institute (promotes a standard of industry knowledge and excellence through education & certification programs) CERTIFIED as: CTC (Certified Travel Counselor), DS (Destination Specialist for: Hawaii, Mexico, Australia, New Zealand, Caribbean, Asia & The South Pacific), and LS (Lifestyle Specialist for: Honeymoons & Destination Weddings, Special Interest Travel and Adventure Travel). Local Travel Agent serving Folsom, Roseville, Sacramento, El Dorado Hills, and Beyond!
info@seaescapetravel.com
+19166815494Overall Review Rating
4.9
Verified Client Reviews
3
Source
Lestow
Last Updated
Jun 08, 2024
Status | Active |
Source | Lestow |
Id(GST, CIN) | |
Last Updated | 08 Jun,2024 |
My wife and I had the bucket list vacation of our dreams! Matt made it so easy and so fun and he walked us through every part of our trip and even gave us tips and tricks to maximize our fun. His attention to detail was amazing. Matt is a wonderful guy to work with and I would recommend his services to all of my friends and family.
Matt at Sea Escape Travel was an integral part of planning our honeymoon to Jamaica. Matt was very thorough, heard out our desires and plans, and then expressed all his thoughts and concerns. He did research, talked to others in the industry, and gave us options of countries/resorts to pick from during COVID that were largely open yet safe for travel and met all our desires for a tropical vacation. Matt booked all of our travel, reviewed all additional options, and kept things very simple for us. When our initially booked flight was changed, he was flexible with us to reschedule that flight to another airline that could better accommodate us. Matt even threw in a free upgrade that allowed us to bypass long lines at customs and immigration both into and out of Jamaica. Matt was very responsive while booking, during our trip (even checking in with us to make sure we made it to our destination) and has been providing great customer service after our trip. We ended up having to file a travel insurance claim (due to no fault of Matt's), and Matt helped us and kept us aware of where things stood the entire time. I can't say enough about how valuable Matt was as a resource to us.
I just returned from Roratonga, The Cook Islands last evening, it was as truly amazing as Matt said it would be. I had done some research months before going, but once I had made the decision to go, and I was going to be traveling alone, I asked Matt his opinion on accommodations. He sent me several ideas to look at. I could not have been happier. Matt took care of everything, it truly was an amazing experience! Thanks Matt! Everette Jefferson - Shingle Springs